terms and conditions apply to all transaction on our website. The
use of this site indicates your acceptance of these terms and conditions.
The placement of an order indicates your acceptance of these terms
and conditions. Please read them carefully and print a copy for
future reference. These terms and conditions do not affect your
statutory rights. To order goods through this website you must be
at least 18 years of age. We will treat each order for goods as
an offer by you to purchase the goods subject to these terms and
Our products represent subjects from a specific period in history.
Some products contain details, equipment, uniform and or vehicle
that include insignia or marking that some may find offensive. It
is not our intension to glorify, nor exploit the horrors and atrocities
Tankzone is committed to protecting your privacy and do not disclose
customer information to third parties. We will only use the information
that we collect about you lawfully (in accordance with the Data
Protection Act 1998) and according to the Which? Web Trader Code
of Practice. If you have any questions/comments about privacy, you
should email us at firstname.lastname@example.org.
In order to
provide the secure online order and payment systems, cookies and
of the contents of your shopping cart. It is erased on completion
you can change the following settings on your browser:
Internet Explorer - Tools, Internet Options, ...
Communicator - Edit, Preferences, ...
If you don't
wish to accept our cookies, you can still email us your order to
and Price of Goods
All images, descriptive matter, specifications and advertising on
our site are for the sole purpose of giving an approximate description
of the goods. All prices are shown in UK Pounds Sterling (GBP).
We are entitled to make adjustments to the price to take account
of any taxes or duties, or if due to an error or omission the price
published for the goods is wrong. We will inform you of the correct
price and give you the opportunity to cancel the order. All prices
on our website are inclusive of VAT but exclusive of delivery charges
which will be payable as indicated at the time of placing your order.
We reserve the right to change prices and details without prior
In the event a product is listed at an incorrect price due to typographical
error or error in pricing information from our suppliers, we shall
have the right to refuse or cancel any orders listed at the incorrect
price whether or not the order has been confirmed. If you have already
been charged and we subsequently cancel your order, we will immediately
refund you the value of the incorrect price charged.
Tankzone, via WorldPay plc, accept all major credit and debit cards
including Visa, Mastercard and Switch. Your credit or debit card
details are entered into a fully secure area managed by WorldPay.
You must provide us with your exact billing address and telephone
number your credit card company has on file for you. Incorrect information
will cause a delay in processing your order. Your order will only
be processed once authorisation of your credit card has been received.
Your order will be confirmed immediately via email from WorldPay.
No other confirmation is given unless requested.
If you wish
to pay by credit or debit card but don't wish to use our online
secure payment facility, you can print out the View Cart/Checkout
page, then add your card details and fax or post it to us. You may
also pay by cheque, postal order or international money order in
UK Pound Sterling (£) drawn on a UK bank, although we cannot
despatch the goods until payment has been cleared. Simply print
out the View Cart/Checkout page, then post it to us along with your
cheque, postal order or international money order (in Pound Sterling
only) for the total amount. Email
us for more information.
We also accept
payment by PayPal if you have a PayPal account. Our PayPal account
is email@example.com. You can open an account for free at www.paypal.com.
All products and services are subject to availability and may
be withdrawn at any time. If an item you ordered is not in stock,
we will back order it for you. If we do not supply the goods for
any reason we will not charge you for these and we will refund any
money already paid for them. However, we will not be responsible
for compensating you for any other losses you may suffer if we do
not supply the goods.
We use First Class post where possible or Parcelforce Standard delivery
for UK orders. Depending on the postal service in your area, it
can take up to 3 working days. This is the time it takes the Post
Office or Parcelforce to deliver the goods to you after they are
collected from us; not from the time you order. Far flung areas
may take longer. We also deliver internationally. Delivery charge
quoted is for purchase of one item only. We reserve the right to
make an additional charge if that cost is exceeded. Some larger
heavier items are delivered direct from our agents in the Far East.
If in doubt, email us for delivery time for your chosen product.
We offer to exchange the goods within 7 days of purchase. We
offer a 7 day money back guarantee providing the goods are returned
to us in the same saleable condition as they are received. You have
to pay the cost of returning the goods. Returns after 7 days of
purchase for any reason other than our error, Post Office damage
or if goods do not meet the sales of goods act are discretionary.
Your statutory rights are not affected.
Exchange or refunds after the 7 day period will be given at the
discretion of the Company management.
Limitation for Notification of Claim
goods arrive in a damaged condition you must make a note on
the carrier's delivery consignment note and it will be your
responsibility to inform us within 2 days from delivery.
is your responsibility to sign for the correct number of packages
as shown on the carrier's delivery consignment note. Any shortages
must be noted on the consignment note and it will be your
responsibility to notify us within 2 days from delivery.
is your responsibility to notify us of any in-correct goods
within 2 days from delivery.
will not accept liability for goods lost in transit unless we
notified within 10 days from the expected delivery date.
YOU DO NOT DO THIS WITHIN THE TIME SCALES GIVEN WE SHALL HAVE NO
LIABILITY FOR SHORTAGES, NON-DELIVERIES, IN-CORRECT GOODS AND FOR
GOODS SAID TO BE DAMAGED ON DELIVERY!